Pennyfox
Support
Common questions
How do I cancel my subscription?
Subscriptions are managed by Apple. On your iPhone, open Settings, tap your name, then Subscriptions, choose Pennyfox and tap Cancel Subscription. You keep Pro features until the end of the period you've paid for.
How do I restore my purchase on a new device?
Sign in with the same Apple ID you used to subscribe, open Pennyfox and go to Settings > Restore Purchases.
How do I get a refund?
Apple handles all App Store payments, so refunds are requested through Apple at reportaproblem.apple.com.
How do I delete my account?
In Pennyfox, go to Settings > Account > Delete Account. This permanently deletes your account and budget data within 30 days. Deleting your account doesn't cancel an App Store subscription, so cancel that first in your iPhone settings.
Can I export my data?
Yes. Go to Settings > Export Data in the app, or email us and we'll send you a copy.
Does Pennyfox connect to my bank?
No. You add your transactions yourself, and we never ask for your bank login details.
Is my data private?
Your data is used only to run your account and sync it across your devices. We never sell it or use it for ads. Read the full Privacy Policy.